The vast majority of agents communication is over text and email. It is quite rare that it is required that a realtor must make an in person appearance somewhere, usually that's just for first meetings.
But yes, when stuff like this happens, we'll have a person do the required representation.
Put it like this: if 90% of realtor time is spent on communication that is done over text an email, then each realtor will be able to serve 10x the clients. But that still leaves time for them to show up at a courthouse on a Friday, as you mention