yeah exactly. mistakes happen, they were definitely too influencer-brained in the launch, but its how you handle the feedback that shows your mettle.

still doesnt make pear an investable idea, but the founders showed some humility/ability to read the room here.

conversely, people who dunked on -them- too much showed either their lack of knowledge on open source/startup norms, or their ability to disingenuously ignore that for internet points, and provided many opportunities to be muted.