And after your mis-led by a sales agent, it doesn't make you as angry because it's just an AI.
The AI isn't changing that equation at all.
1. AI instructions are legible. There is no record asking John to sell the customer things they don't need. There is a record if the AI does it.
2. AI interactions are legible. If a sales guy tells you something false on a zoom call, there is no record of it. If the AI does, there is a record.