Sorry if this sounds harsh. I'm sure you've all done a lot of great work. I'm only saying why some kind of operational knowledge is important to me. I don't buy into a product without some mental model how it works because it's otherwise hard to tell if it's worthwhile. Or if the entire value is based on something that's easily replicated, then I may as wait for those competitors that compete on execution, ease of use, etc rather than a promise.