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Personally, as a customer, I simply wouldn't take part in an automated interview. As a business, I wouldn't do them in part because I don't want to chase people off and in part because I wouldn't trust the LLM to do it properly.

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thanks for the feedback. Yeah I agree. However, imagine the AI becomes advanced enough to do it properly, would you still talk to it as a customer? My immediate thought is that I wouldn't because I know it's a bot. But on a second thought, the line would perhaps blur if the conversation is realistic enough.

Well, if I can't tell, then I can be tricked. But if I'm fooled into thinking a computer is a human and I discover that trick later, I will be angry with and avoid the entity that tricked me.

It's indeed wrong to try to trick people. But the real question is that if you already know that it's a robot, are you still be willing to talk to it? What if the robot sounds like this: https://podcasters.spotify.com/pod/show/linton-ye/episodes/C...

> if you already know that it's a robot, are you still be willing to talk to it?

In the absence of some sort of really compelling reason to, no I wouldn't. It would signal to me that the company doesn't actually value me enough to treat me as a person. Also, I'm not interested in having a "conversation" with a machine, but that's more of a personal preference sort of deal.

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