Its so entrenched in the billion person economy, there simply seems to be no way for the educated classes to have an impact and change this. Any ideas on how this can be changed?
People feel what they do is right, and what others do is wrong. No matter what the truth is.
The educated are the ones with money, and if you have money in India, you can get away with almost anything unscathed. Notice how the wealthy/rich/educated are almost never standing in lines in India. It is always poor folk in line; the rich have paid someone to either stand in line, or the government agent to cut ahead of the line.
As someone said, India's problems are too complex to propose simple solutions. Educating the masses is just one prong of a multi-pronged approach to making things "right".