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Why the hell are your baristas competing? Why are you not just measuring whether or not they are acceptably good at their jobs? If they are superior, promote them. If they are acceptably OK, keep them. If they suck, fire them. You shouldn't have to arbitrarily put someone at the bottom of the curve; that's ridiculous.

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> Why the hell are your baristas competing?

Because that's what is necessary in a market economy? If they don't put in effort to compete, the customer will find another team of baristas that will. It is not like it is hard to find another coffeeshop.

> you shouldn't have to arbitrarily put someone at the bottom of the curve

What is arbitrary about it? The reality is that more coffeeshops open than can actually be supported by coffee drinkers, so it is an economic necessity that some end up shuttering due to being at the "bottom of the curve".

You compete with your competitors, not with your fellow employees. That's some dog-eat-dog toxic crap.

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