And how is this supposed to work? Like, at all? Does the urgent care place have 2FA set up for every insurance company? Just the insurance companies they accept? What about folks that don't have their phone on them (which is reasonable to forget if you need medical care urgently, even if it's not ambulance-grade urgently).
Plus, you've got the fact that the elderly are both a major market for medical services and famously techno-phobic....