As a fellow democrat, lose with some grace.
Seriously, the people who voted for him probably didn’t want to defend it to people asking their opinion.
If you're a normal person and some random intern with a 10% non-American accent probably in their early 20s calls you from some random number greeting you by your full name and says they're a part of some polling company you wouldn't recognize even if you'd heard of it before, are you going to confess in the slightest to them you intend to vote for orange cheeto man who is like literally worse than mustache man from WW2?
Probably not.
It was a close election. Possibly driven by the echo chambers people are in -- like seeing "I voted for Hilary" in left leaning sources and "I voted for Trump" in right leaning sources. Like when Anna Seltzer's poll came out the left ran with that but largely ignored the +10 poll for Trump that came out shortly after.
I personally try to vary my sources to counter the echo chamber effects. I don't always agree with everything that is said, I just want to try and understand what is going on.
I was seeing commentators on the left decrying the Puerto Recan joke, saying that it would hurt the Trump campaign. Then Biden made his comment about Trump supporters being garbage which the left dismissed. After that the right took it as a symbol, making memes about bins going to vote, Trump arriving to rallies in a garbage truck, people wearing bin bags to vote, etc. The left didn't see that going on, or dismissed things like the garbage truck as a stunt.
A similar thing with Trump's McDonald's stint. Both of these helped connect with regular workers, something that Harris didn't have. Something that the commentators on the left failed to see or understand.
I don't follow things like TikTok, but I heard a commentator mention how that helped women turn against Trump, especially amongst new voters. I suspect that due to the ranking algorithm and bubbles that this predominantly targetted democratic or left leaning voters as there were many women that voted for Trump.
My understanding is that they were a less trusted pollster in the first place especially vs Ann's poll.
It would be interesting to see the sampling data between the different polls to see how they adjust for potential biases.
What does this tell you?