Compare this to Apple, who give you fairly accurate ship dates and tracking numbers once shipped.
Compare this to Apple, who give you fairly accurate ship dates and tracking numbers once shipped.
Play shows 'Completed'. Which I assume to mean "the order has been successfully placed, you'll get the product". If I'm really that unsure I can click on 'info' and be taken to the Google wallet transaction.
I truly cannot see why this is confusing to anyone. Yes it's crap that there is no announced shipping date.
I've seen people get so ridiculously worked up over this, you've pre-ordered it, just be patient. It's already stated that you'll receive an email with a tracking number when it ships. Relax, it's coming.
Which is where you started! It says "Google Commerce received your order". How does that help make you certain? You're stuck in a loop between a site that says another site got your order, while the other site says it is "Complete".
I am mostly sure it's coming. I am relaxed. My original point was that this is not a fuss over an "unannounced ship date". People are fine with those, like they are with Apple's "Ships withn 3-4 weeks".
The OP's "fuss" was that the communication here is terrible, and it suggests that Google hasn't taken on board all the customer services issues that made selling Nexus handsets such a disaster for them.
The surprise, shock & horror!
Ever heard of the woes (which is a universal law which affects all businesses at some point) of "early adoption?"
And why not? Is the entire process so arcane and mysterious that only Apple can do it? He could have used any other company as an example and probably settled on Apple since it's a top dog right now. But to excuse the incompetency of a multi-billion corporation like Google, which brags about how smart its staff is, is ridiculous. Some things are just so damn basic that not doing them either shows gross negligence or willful stupidity or I just don't know what. Google could have sorted this out well beforehand. There is just no excuse.