The moral of this story:
If your business relies on another business to provide a service, you either need an iron clad guarantee that they will continue to do so, or you need a plan B for when they don't.
If your business relies on another business to provide a service, you either need an iron clad guarantee that they will continue to do so, or you need a plan B for when they don't.
Every vendor under the sun is working just fine, right up until it isn't. Any business model that is 100% dependent on a vendor - any vendor - has a major risk that needs a backup plan.
And when they did contact me, they completely ignored my comment that my keys had not been leaked, as the usage showed less than $20 of use.
A problem occurred and, as is becoming more normalized, the customer is always at fault.