A search engine having bad result is not a simple problem though.
Especially at the position of Google, it's neither a coincidence nor something taking them by surprise. They've been in an arms race with spammers and SEO gurus since the beginning, and had all resources on earth to deal with it. The results being bad as they reached a monopoly position is of their own making, or more precisely a situation they saw as the best tradeoff.
That's where I don't see Google turning the ship around: people who were there for decades to make searches relevant have probably already left a long time ago, or they accepted the new direction themselves. And new people with expertise and enough energy to rock the boat are also in a position to do more impactful work in other companies where they won't have to fight an establishment.
As a example of how hard it is to change direction, we haven't seen Microsoft suddenly build customer friendly OSes, nor Meta having good taste, nor Apple come up with open ecosystems.