But at checkout for carryout orders the card terminal also now opens a tip menu. I would never tip on this screen because the employees are already paid a true hourly wage, albeit a low one, not a server rate that is below minimum wage.
Furthermore there is no way for the customer to know if the employee they are tipping is even one of the bottom paid line cooks or a manager or driver who are already making $20/hour at my restaurant—what most servers make after tips. I am a driver and sometimes accept payment for carryout orders and end up receiving credit card tips that should really go to the line cooks. When we aren’t busy I make an effort to reach over and click “no tip” for the customer, as checkout employees at other restaurants sometimes do for me, but sometimes it’s busy and I get tips anyway.
As others have said I think doing away with tips altogether would be best but it seems unlikely that will ever happen. A compromise would be to somehow ban “customer facing” tipping for things other than delivery—no tips at cash registers, only for “pay at the table” establishments.