I run an AI services company and we've built voice bots for multiple clients. Is there a way for us to evaluate the agents on Vocera (these are custom builds not VAPI or Synthflow etc)
Yes, Ishan, we are working with clients who have their own custom builds instead of using a platform. All we need is your bot context and an endpoint to run simulations.
Evaluate them how? Specifically the voice/audio or you're happy to evaluate them with the transcript with something like Modelmetry?