Scale-up means youngish (10-12years old), mid-size in the countries we are operating, think 3 countries 600-800m revenue.
Fraudulent claims are a tiny percentage of claims, and are rejected after human review, usually involving detectives. In the countries we operate, fraudulent claims are about 6-8% of all claims, and that's usually the level we aim to detect. Being able to absorb some false negatives is usually cheaper than going for the full 100% detection rate. It is definitely more customer oriented than rejecting due to false positives.