That's also why you don't install these little trackers to find your car when it gets stolen, because when it isn't stolen, they make money selling your location data, and that's the real product.
Weaponizing convenience, as usual.
And yes, I know that legally you don't have to service the car at the official dealer to maintain the warranty(at least in the EU/UK). The problem is that even if that's legally true, dealers will always try to weasel their way out of it. The service can be done at any VAT registered garage, but it has to be done using the exact compontents advised by the manufacturer and as advised by them - so if your garage gives you an invoice for "engine oil" you're screwed, it has to say "engine oil 5W20 SAE23531" or whatever is officially advised. Same for every other item or your service is invalid. And even if you do everything exactly as described, the dealer will just reject your warranty claim because you didn't service the car with them, then you have to take them to small claims court and you will almost certainly win, but it's time and effort. So as always, the law says one thing, and in practice things aren't that simple.
>>That's also why you don't install these little trackers to find your car when it gets stolen
Certain cars are impossible to insure without a tracker. And if you're a new and young driver good luck finding any policy that will insure you without a tracker. It's not always about convenience.
they make money from regular service as well and want you for that. However warranty work is too valuable to them to ignore
Of course it is in the manufactures interest to reject claims where they can. However it is also in their interest to pay out for claims since ease of handling issues is what builds loyalty.
The cost of first party service for 2-10 years (warranty period) is just part of the cost of ownership it’s as simple as that.
Just have the official dealership ask the customer for $300 to replace the prefabulated amulite on the ambifacient lunar waneshaft, and when the customer declines, you can refuse their future warranty claims on that basis.
The way this works is that if you need warranty work done, the dealer submits a claim to the manufacturer saying "this car will need X hours of work and these parts to fix it" and if the manufacturer can see it's been serviced within their dealer network they just approve the claim. If they can't see the full service history on their own system they will ask the dealer to submit full documentation and proof that the car has been serviced properly before approving any work, and that requires effort from the dealer - so they'd rather say no. It's not that they want to scam you out of warranty - they just don't want to put the effort in.
In the US, Magnonson-Moss prevents denial of warranty service unless the denier can prove that the damage being repaired under warranty was caused by "third party" work done on the thing being brought in for service.
Briefly looking at the market it seems it's mostly focused on those two use cases plus parents attempting to monitor their children's driving locations and habits. So they're also weaponizing our children to an extent.