It's stateful and modal interfaces that are an extra step she never figured out, and some TV remotes require different modes for different functions, especially for different equipment. CEC has solved this on modern TVs, but it used to be common to have control the VCR/DVD player by selecting a mode, then control the TV by selecting another mode, and even without the other equipment, she could accidentally get the remote in the wrong mode.
She never got the hang of the states that are possible in a calculator with an interface using infix notation, so instead of using parentheses or order of operation, if she didn't have access to an RPN calculator, she'd write down results and enter them back as needed, to only have one operation in progress at a time, in the calculator.