> The caller's accent (wtf)
You don't have to pretend to be confused.
The industry of Indian scam call centers is not a crazy conspiracy invented by racists.
You don't have to pretend to be confused.
The industry of Indian scam call centers is not a crazy conspiracy invented by racists.
Nor was the industry of Indian legitimate call centers.
You cannot glean any useful signal of legitimacy from the caller's accent.
That's the WTF.
Low-margin businesses will hire low-cost support on whatever continent it's available.
Doesn't matter how familiar their accent sounds.
They are not calling for your benefit.
No need to get xenophobic about it.
High-margin businesses usually have passable or good support. If your vendor of choice does not, you have chosen the wrong vendor and should switch. There are other options that do a better job.
The accent of the caller is not a useful signal.
The very fact that they called you is a pretty good indication that you do not want to talk to them. 99% strength.
It’s not an indicator.