Every single thing you said here falls apart at 'it costs on average $5/mth to serve the $20/mth customers'.
On a 3 year amortisation period we're looking at
investment: 1600
monthly cost to operate: x * 3 + x 2 + 1600/36
monthly revenue: x 20
For x users = 10
monthly cost: 50 + 44.4
monthly revenue: 200
net month result: +105.6
net total result: +3801.6
i know i know thats a napkin calculation but if anything hardware cost will be lower for big providers, which would give them even more profits. just looks like a feasable business model to me. as long as you can sell those subscriptions