With the tabs in Gmail, very little leaks through to my primary inbox that isn't relatively immediately relevant (and not a lot of mail total). Often don't look at Promotions at all and maybe glance at Updates once a day or so.
Email is useful for me though, yes, a lot of my interaction with my circle of friends is over texts.
I know way too many techy and non-techy people who have thousands of unread email messages from those apps.
A lot of people I know don't really answer to real email anymore, unless they know something is coming. It became just something you use to make accounts with.
Even corporate email is dying. 99% of my inbox is transactional emails from SaaS apps and spam from apps I forgot to delete. And 90% of the rest is spam from recruiters or people trying to sell me some product. Only 0.1% is legitimate.
Statistically, email is not for people anymore, period.
But really, I get 5-10 emails a day now in my primary inbox and I don't really have many filters. I DO get a lot in Promotions and Updates, but most of the stuff in Promos I can safely ignore and I mostly keep my eye on Updates if I'm expecting something I might want to deal with there.
Email is still my primary channel for the most part.
Email is just a public toilet. I'm not gonna work hard so I can pretend it's a five star restaurant.
I'm already doing my part by not making it worse.
A lot of comments online claim that people don't care about spam, or think that advertisements are a good thing for a free service, or at the very least won't change their habits if given an alternative. If that's the case then what's a better explanation for your observations?
I argue that people do care, even if it's perhaps not expressed in words.
E-Mail isn't some magic that randomly drops mails. Mail servers are even resilient against network problems and will retry dilevery MANY times. What you are describing is NOT normal and would make using it for business basically impossible, which is not the case since email is still the primary b2b communication method for many companies.