In my cognitive landscape, abstract reasoning is a huge spike for me while linear reasoning is closer to average. I just don’t think I need help with all of that exploratory stuff — I need something that’s going to root me in reality with hard facts, figures, and processes. I can see how folks that don’t exist primarily in “shower thoughts” land, like I do, and have better intuition with the concrete linear stuff might get more use out of it than me. Conversely, perhaps I get a bit more out of traditional search engine workflows than others?
That would definitely account for the difference in my perception of their utility vs other peoples’.