i am so glad my sign up process with hetzner failed when i was so dumb that i wanted to give them a chance even with the internet full of horrific stories of bad experiences from their customers. lucky me.
YOU do the monitoring.
YOU do the troubleshooting.
YOU etc., etc.
If that doesn't appeal to you, or if you don't have the requisite knowledge, which I admit is fairly broad and encompassing, then it's not for you. For those of you that meet those checkboxes, they're a pretty amazing deal.
Where else could I get a 4c/8t CPU with 32 GB of RAM and four (4) 6TB disks for $38 a month? I really don't know of many places with that much hardware for that little cost. And yes, it's an Intel i7-3770, but I don't care. It's still a hell of a lot of hardware for not much price.