Neither did they require Verizon to refund collected fees. Since this was apparently a clear violation of the licensing agreement (i.e. it was never "correct" or "permitted" under that agreement), I'd argue the FCC should have made them make the affected consumers whole.

Now that might have sent a significant message with respect to ending this kind of bullshit, and to deliberately -- I'd argue, maliciously -- pushing the limits of what they can get away with.

I don't know how many users actually knuckled under to these fees. But even it it didn't represent an enormous amount of revenue, refunding it would have been a nice exercise for their management and administration to undergo. (I don't care how much of a "hassle" it might cause them.)