A really sad tale, but amazingly depressing that you can work as an ATC for arguably the most difficult forms of civil aviation, with no planning, aids, or procedures -- all without qualifications.
Your wording is ambiguous to me.
Are you talking about the “air boss” here?
ATCs get plenty of training and are qualified — several months of training plus 2-3 years of additional classroom work and OJT. Fairly high attrition rate as well (iirc).