Is GitHub Lying Here?
win-vector.com
win-vector.com
That's easy. It's the Microsoft dark pattern era of computing, and Microsoft owns github, and Microsoft is heavily pushing "AI" and "Copilot" everywhere. Therefore, the person who requested this is clearly Microsoft.
If it was actually an employee/someone you know, Microsoft would tell you, or, the person would have you sent you a link and said "this is cool, we should get this".
"GitHub support, it appears a hacker compromised our organization, and slipped up by clicking to request an AI feature. There's not enough auditing on this, so we need to know exactly which user-account did that in order to disable it and stabilize the situation."
Although I guess the purpose of the post was to generate internet outrage, and I have no doubt it will be successful at that.
I think of this more as pushing back a bit and warning others.
They try to upsell a feature, but because it is a B2B SaaS product, the users are not the ones holding the credit card.
So, to upsell they have to get through your users to the admin / license owner. They prominently display a shiny feature, sometimes leading the users there through misdirection. Then they call for action: you need to request a bigger license, go ask your admin!
And of course, someone thought it is a good idea to add a button, which sends a templated email to the primary address to reach the person with the credit card.
This notably does not count as a marketing communication, so they can just send it even without explicit permission given prior.
So yeah, someone in your team probably triggered it, likely without knowing because they were misled.