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> What am I missing?

You are missing the conversation. In ChatGPT, Perplexity or Claude you get to have a conversation on the topic, instead of a one-shot answer.

But the conversation is time consuming.

IE, it's like having a meeting when a simple email or IM will suffice.

Google is deciding for the user that a IM will suffice. In reality a meeting is needed very often, and Google search doesn't have the option.

No, I decide when I need a conversation or a simple search. Google doesn't do that for me.

No you don't. Google Search only offers search, and one-shot AI. You have to go somewhere else if you want a conversation.

I know in advance if I want a conversation