"Zubovsky and Toda insist that Scoutzie is more like a traditional design agency like FJORD or Happy Cog than its most obvious competitor 99Designs, and hold that the curation of the community and emphasis on quality versus getting the cheapest possible option is what sets them apart from the aforementioned."

I don't understand how they can compare Scoutzie to an agency. Do they not realize that agencies deliver significantly more than just design? An agency delivers a package through a proven process. Scoutzie just gives you a relationship to a designer. They are not even remotely the same.