Do you also sterilize your kitchenware? Well, given the population bias of HN, probably some of you do, but the vast majority of humankind do not. If you don't sterilize things you put into your mouth, I don't see why you'd expect this for clothes.
So it is amazingly unsurprising that consumer washing machines don't sterilize clothes. Just as you need to take extra care to sterilize kitchenware when you're doing anything fermenty, hospitals shouldn't have been relying on home washing machines.