Having burned out employees is a cost implication for any business. I do not have concrete data to back this up, though, but from personal experience, I can attest to this. I had to take sick leave and lose days of productivity due to illness caused by burnout from having to deal with bloated software and the deadlines associated with that. Business makes promises to clients without realising how difficult and time-consuming it is to add features and try to keep software operational and secure can be if it is so bloated and difficult to understand.