> About six months ago, I realized that it was probably time to get away from Gandi as a registrar and also SSL provider (reseller).

I've recently heard similar takes about Gandi but I am out of the loop, can someone explain the controversy? Currently using it for one of my domains and I'd like to know more.

EDIT: tried googling but results are about people whose name is either Gandi or Ghandi, could not find much about Gandi the company.