The name aside… it appears to be a kinda weird mix of services… why are they mixing healthcare support into cellphone services?
That said, if you have a loyal customer base an MVNO product can be rolled out completely and it's the sort of thing that you could bundle with a bunch of other services of dubious value, particularly if you are playing business theater. That telehealth provider will now be able to claim they have $X million customers, which could impress investors and potential partners, and it is all the better if they don't use it because they won't incur costs to serve.