I think what we are seeing is that learning and education has not adapted to these new tools yet. Producing a string of words that counts as an essay has become easier. If this frees up a students time to do more sports or work on their science project that's a huge net positive even if for the essay it is net negative. The essay does not exist in a school vacuum.
The thing students might not understand is: their reduced recall will make them worse at the exam ... Well they will hopefully draw their own conclusion after first their failed exam.
I think the quantitative study is important but I think this qualitative interpretation is missing the point. Recall->Learning is a pretty terrible way to define learning. Reproducing is the lowest step on the ladder to mastery