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> Spoiler alert: we didn’t get app-like performance. We didn’t get better user experiences.

Not sure about that, I'll take Gmail and fastmail any day over outlook and evolution

Is your problem with outlook specifically or with email apps in general? Wanna tell us more about it?

the main reasons for my preference are that: gmail/fastmail are simple, I can use from multiple computers easily, have good defaults and most importantly, they almost always work. Outlook users seem to constantly have something broken.

I do realise that i am reaping the benefits of a centralised system, and in the case of gmail, monetised by advertising, surveillance and user lock-in. Probably the ideal for me would would be a self-hosted web client, e.g. Mailcow

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