Applebee's and IHOP Plan to Introduce AI in Restaurants

wsj.com

2 pointsbookofjoe3 comments

I get the desire for menu personalization to get customers to buy more, but many of these other solutions seem to be jamming AI into non-AI problems:

Other tech initiatives Dine Brands is testing include AI-powered cameras that can detect when a table needs to be cleared

Is this really more efficient than looking out over the dining room (or taking a quick walk around) to see which tables need to be cleared?

Who cares? It's cheaper if you plan on letting go of all staff except for one overworked person who just follows prompts from the AI.