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Why an Arris Surfboard specifically? Just checked their website and the ratings are not good?

Edit: thanks for the downvote! The few I clicked on their website have weak ratings but they are rated much better on Amazon.

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Historically the surfboard has been the go to option for Comcast. I can’t say what the current best option is, but if you purchased your own modem in the previous decade chances are you bought a surfboard. IIRC Comcast has a page of third party modems that are compatible.

Back when I used Comcast ten years ago, that was the one that I had that I used with them. I mentioned it because I'm 100% certain it can be used. There are a million others too.

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