Yep, they had me check my proximity to the nearest Google Cloud region. The ping was ~30ms, so that was pretty unlikely to be the cause. In my screen recordings that compared the exact same searches, despite the low ping, Kagi results wouldn’t appear for around 2s. A search I did just now shows “39 relevant results in 1.7s”. Otoh with Google it feels instant—0.29s for that same search. With their support team we never did end up finding the cause.