People aren't bad at "unpacking". They haven't made any effort to think about things.

I had a coworker ask a nephew in high school to sit with me at work to show them a software job. They said they wanted to be a game developer. It turned out they had never seen software code in any form, and had no idea what programing was generally. I asked them if they had any art skills, and they were baffled why that was relevant.

They had no concept of the job at all. They just liked video games. Apparently, I crushed their dreams.