I am not the person you're replying to, but I am also concerned about this issue.
This is a concern for people who have a lot of digital content under Amazon's umbrella. I have hundreds of audiobooks, ebooks, music, and movies - and if I lose my Amazon account I lose access to hundreds if not thousands of dollars of content.
As for trying to constrain Amazon to play fair, and treat the peasants nicely? Good luck.
Amazon is a rival to Google in terms of content delivered to people, and, like Google, Amazon performs a lot of services for the federal government. They have lobbyists, legal teams, and even politicians in their pocket.
Your subjective experience, or a lack of interest from legislators, does not mean these issues do not exist.