Emphasis mine.
Everybody hammers on the controller like using a gaming controller was somehow more indicative of the unseriousness of the endeavor than, you know, the firing of the guy who said the hull was unsafe. Based on what I've read, that was one of the few authentically competent design decisions of the whole bloody thing. Why waste time and resources building, designing, and most importantly lifetime testing something that you can buy off the shelf for $30 US?
The US Navy has been using off-the-shelf game controllers for years now[0], because they work. And as a bonus, the submarine designers can be confident that if Stockton Rush or Seaman Manchild or whoever throws his controller in a fit of rage when his submarine doesn't work right, the controller will still work afterwards.
Absolutely, there were problems with the control scheme (reportedly, the motors were wired into the control board wrong, so the x- and y-axes were reversed). But that's not the fault of some usb controller communicating with the control box. That's the fault of the people working on the actually bespoke portions of the submarine.
0. https://www.cnet.com/science/us-navy-launches-submarine-mane...