The GPT-5 rollout has been a big mess
arstechnica.com
arstechnica.com
It's a bit much to expect a company to be responsible for every individual's self-prescribed mental health demands.
I mentioned it here previously, but I am inclined to distrust the veracity of this defense and view it as a good scapegoat for why the default performance sucked. I'd be more likely to believe that it was intentionally neutered (purposely using weaker models more often, heavily quantized, whatever) to reduce costs or whatever other reason you can think of and this "the autorouter was completely broken and we totally didn't notice for weeks on end" is just damage control (I don't think sama has earned any level of "just trust me, bro" credit).
> the autorouter was completely broken and we totally didn't notice for weeks on end
Weeks on end? GPT5 only been around for 4 days. Problems during launches happen.