To elaborate on this, the LLM is anonymous to the user and removes most social expectations from the interaction. Facing a person with expertise in a field one has little experience in is intimidating for many people. Here we see the drop of social awareness due to the anonymity of a text input actually as a benefit. It would be interesting to have a blind study where one person asks these questions answered by a professional and another gets answers from an AI and see if there's any difference in user satisfaction.