Pretty much every creator I follow has complained about something being removed without any clear explanation or the ability to contact anyone and ask questions.

Say what you want about Microsoft, but if I have a problem with something I've pretty much always ended up getting support for that problem. I think Google's lack of response adds to their "mystique".

But it also creates superstitions since creators don't really understand the firm rules to follow.

Regardless, it is one of the most dystopian things about modern society - the lack of accountability for their decisions.