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You clearly need to switch to a bank that isn't user hostile.

Also we are obviously in dire need of legislation preventing such behavior.

the android app used to work until a few months ago, but they updated their system and forced everyone to switch.

Have you tried calling your bank advisor to see what they can recommend? (You do have a phone number to call, right?)

do you mean ask my bank what they recommend? other than getting a new phone or a windows computer, what exactly should they tell me?

Yes, I mean explaining to your bank advisor that you cannot run their app, and asking whether they can recommend any solutions other than switching banks. They must have a number of elderly customers, and they most certainly have something to propose to them.

It worked for me, in a European country with very high smartphone usage (you can pay on the bus by scanning a QR code). Twice.

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