Mostly useful when you're only looking for the presence of words or terms in the output (including the presence of related words), rather than a coherent explanation with the quality of human-written text.
Sometimes the response is accidentally a truthful statement if interpreted as human text. The quality of a model is judged by how well-tuned they are for increasing the rate these accidents (for the lack of a better word).
[1]: EDIT: In the sense of "semantic web"; not in the sense of "actually understanding meaning" or any type of psychological sense.