"2012-09-09 in Redwood City CA
Whitney worked on 2000 Ford Mustang to do Tail Lamp Bulb - Driver Side"
Whereupon I remembered that just like most people don't whip up a quick Perl script to "fix" things on their computer, there people who ring up companies and pay them to replace light bulbs.
When you're the sort of person who's happily scheduled a Saturday afternoon to pull the engine out so you can replace the clutch, it's easy to forget that even the most trivial of car maintenance tasks are things that many "regular people" choose to pay someone else to do rather than learn how to do it themselves.
(But I'm still thinking to myself "You paid someone to come out and replace a lightbulb? _Really?_)