Ask HN: Is the hn(at)ycombinator.com email for support questions deprecated?

I have used it and had a response within the last week. Maybe mail from your provider is being silently rejected? Do you have a different email address and provider that you can use?

thx for the feedback. I tried from gmail and from the email in my account. I really hope they whitelist the emails from the user email fields though.

I've only ever emailed them once or twice, but I did get a response when I did so. YMMV.

I usually get a response from them.

You should complain and try to get your money back!