Cloudflare.com API / dashboard is currently down

cloudflarestatus.com

18 points·reimertz··7 comments

Sadly, this is the 3rd time everything is down when we're about to go live.

It's great that pages are still being served - but we are currently blocked by not being able to access our dashboard, configuring / prepping for a launch.

And we are enterprise customers - and I am not finding a way to reach out to customer support since .. the site is down.

Is there anything specific needed that you can’t do via CLI?

If the api is down how will the cli that relies on the api work?

OT: There’s something so strange about Cloudflare: Their entire backend infrastructure seems amazingly well engineered. The dashboard, however, feels the completely opposite: Shoddy, like made by a bunch of interns. I never understood why they couldn’t divert some of their engineering talent into building a proper administration panel.

It's not just the dashboard. Their core infra is great, but basically anything extra, their interfaces, libraries, new services, support etc. have various issues and limitations like it never got really polished. Things like token permissions that can't be scoped in the DNS (have access to manage all entries or nothing), typescript types lagging behind implemented features, support asking you to do all the debugging instead of looking at things from their side (like they don't have the tools?) are a constant frustration to me.

And on top of that, if you've got an enterprise contract, the details of it are only available in the email to the last person that changed it.

My wrangler token just expired and I can't refresh or get a new one without the dashboard. Really a pain...

Seems to be resolved now, but was quite a big outage. Authentication worked but was returning 502s for all dashboard elements.

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