You'd think so, but I've been hosting MM for about 6 years, and it's definitely gotten more user- and admin-hostile in that time. They've restricted really vital improvements to paying customers (basic stuff, like having a functioning search), removed existing features (like video calls) and started shoving in more advertisements and nags to upgrade to a higher tier.

The fact that they've ramped that stuff up so much in the last couple years does not bode well for the future, in my opinion.

My installation isn't associated with a business, it's just a chat board for about 30 people, so there's no question of me being willing to pay $300 a month for the privilege.

I'm sticking with Mattermost because there's no better option, and I've got hundreds of thousands of messages I don't want to lose. However, it isn't like they don't try to extort you just because they're better than Slack about it.

Microsoft shops from the 90s called in to say: "You're wrong"

It just takes a bit more effort, that's all.