Back in the days when desktop applications were the thing, I recall a (probably apocryphal) claim that nobody used more than 5% of Microsoft Office, but no two users used the same 5%.
So it always appeared to be bloated with features nobody ever used, but actually somebody, somewhere, was using every one of the features. I doubt the number was actually 5% or that usage of features was close to even, but the principal idea seems reasonable. Different users use different subsets of a product.