That's fine, but for future reference, robotic arms should have their specs listed and quantified - stuff like reach, payload, repeatability. If I'm a researcher, how do I know if this arm can do what I need? I can only infer so much from a few demo videos.
Final comment I'll say, it's a weird and tough price point. Actual research labs would rather spend $20,000 on a very high quality and likely larger high-fidelity platform. A random hacker or grad student will need some real convincing to shell out $2,000, sub $1K might better serve them. So what's the target customer profile exactly?
I encountered similar issues developing a $3K plug and play robot research arm in the past. The economics are awkward. You can actually just spend $5K and get a really good second-hand industrial robot (maybe even first-hand now from China). Or you could spend $500 and get a 6 DOF platform at least as good as your current platform's arm and then buy the sensor separately and bolt it to your workspace - bam, done. And no, the software isn't that important, servos are easy to work with...
Therefore my 'in between platform' was stuck in a hard place. I made some one-off sales, but never really scaled the business, which is what would be needed for any fancy "we're the platform where people do AI" vision to manifest to investors. Hardware is tough - they'll see your numbers and easily pass. They'll realize you need sales in quantity to get anywhere meaningful otherwise.
So I wanted to share criticisms and my experience so you can look ahead to likely challenges and hopefully get further. Best of luck.